Privacy Policy
Wexford Nutrition Pty Ltd · Last updated: 28 July 2026
Wexford Nutrition Pty Ltd ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at bloomyouth.world or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.
1. What personal information we collect
We may collect the following categories of personal information:
- Identity and contact data: full name, phone number, delivery address, email address
- Order and transaction data: products ordered, order quantity, delivery preferences, payment-on-delivery confirmation
- Communications data: enquiries submitted via our contact form, email or phone
- Technical and usage data: IP address, browser type and version, pages visited, time and date of visit, referral source (collected via cookies and analytics tools with your consent)
- Marketing data: UTM parameters, Google Click ID (gclid) appended to URLs by advertising platforms (with your consent)
We do not collect sensitive information (as defined in the Privacy Act) such as health information, unless you voluntarily provide it in a message to us - in which case we handle it with additional care.
2. How we collect personal information
- Directly from you when you place an order, submit a contact form, or communicate with us
- Automatically via cookies and similar technologies when you browse our website (see Section 7 and our Cookie Policy)
- From third-party advertising platforms (Google Ads) that pass tracking parameters in URLs, subject to your consent
3. Why we collect and use your personal information
| Purpose | Legal basis (APP principle) |
|---|---|
| Processing and fulfilling your order | Necessary to perform our contract with you (APP 3, 6) |
| Communicating with you about your order or enquiry | Necessary to perform our contract; legitimate interests (APP 6) |
| Complying with legal obligations (e.g. consumer law, tax) | Legal obligation (APP 6) |
| Improving our website and understanding visitor behaviour | Your consent via cookie banner (APP 3, 6) |
| Delivering targeted advertising and measuring ad performance | Your consent via cookie banner (APP 3, 6) |
| Fraud prevention and security | Legitimate interests (APP 6, 11) |
4. Disclosure of personal information
We do not sell your personal information. We may disclose your information to:
- Delivery and logistics partners - to fulfil your order
- Payment processors - where applicable
- Google LLC - analytics and advertising services (subject to your consent); data may be processed outside Australia under Google's data processing terms
- IT and hosting providers - who process data on our behalf under data processing agreements
- Regulatory authorities - where required by law
Where personal information is disclosed to overseas recipients (including Google LLC, USA), we take reasonable steps to ensure those recipients handle the information consistently with the APPs.
5. Data retention
We retain order and customer records for a minimum of seven years in accordance with Australian tax and consumer law obligations. Analytics data is retained for up to 26 months. You may request deletion of your personal information at any time (see Section 8) - we will comply unless retention is required by law.
6. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or loss. These include TLS encryption for data in transit, access controls and regular security reviews. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and tracking technologies
We use cookies and similar tracking technologies on our website. Please read our Cookie Policy for full details. In summary:
- Strictly necessary cookies are set automatically and cannot be declined - they are essential for the website to function.
- Analytics cookies (Google Analytics) are set only with your consent.
- Marketing and advertising cookies (Google Ads) are set only with your consent.
You can manage your consent at any time via the cookie preference panel displayed on our website, or by clearing cookies in your browser settings.
We implement Google Consent Mode v2. Ad storage, ad user data and ad personalisation are denied by default until you actively consent.
8. Your rights under the Privacy Act 1988
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate, incomplete or outdated information
- Request deletion of your personal information (subject to legal retention obligations)
- Opt out of direct marketing communications
- Make a complaint about our handling of your personal information
To exercise any of these rights, contact us at: info@bloomyouth.world or +61 3 9001 4822. We will respond within 30 days.
9. Complaints
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
10. Children's privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
11. Links to third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
13. Contact us
For all privacy enquiries:
Wexford Nutrition Pty Ltd
14 Collingwood Street, Melbourne VIC 3000, Australia
+61 3 9001 4822
info@bloomyouth.world